Lisa Crosbie on AI Delegation, Copilot Cowork, Need for Human Expertise, and the ‘Next Wave’ of AI
In this episode of the AI Agent & Copilot Podcast, Shawn Dorward, COO Innovia Consulting, welcomes Lisa Crosbie, Microsoft MVP, Copilot Lead, Barhead an Akkodis Company. The two discuss how Microsoft Copilot Cowork changes work from prompt engineering to effective ...
Moving from Prompts to Outcomes with Microsoft Cowork
In this episode of the AI Agent & Copilot Podcast, Shawn Dorward, COO Innovia Consulting, explains why moving from prompts to outcomes means giving Microsoft Cowork a clear objective, boundaries, and definition of success so it can determine the work ...
AI Success in Leadership, Has it Really Happened?
In this episode of the AI Agent & Copilot Podcast, Shawn Dorward, COO Innovia Consulting, challenges leaders to consider what measuring success looks like with AI implemented across the organization and notes the need for a mindset shift in leaders ...
How Copilot Cowork Represents the Evolution of AI
In this episode of the AI Agent & Copilot Podcast, Shawn Dorward, COO Innovia Consulting, discusses the evolution of AI, specifically Copilot Cowork, which shifts from task-based AI to outcome-focused work. The Podcast is hosted by Dynamic Communities, the home ...
Governance OR Momentum
There’s a pattern playing out inside organizations right now, and it’s costing real momentum. A new AI tool rolls out, leadership is excited, and then someone in IT or legal says, “Wait, we need to think about this.” A policy ...
With AI and Leadership, Words Matter
Most organizations building an AI strategy spend serious time on the right things: governance frameworks, security policies, and responsible AI guidelines. While this groundwork matters, there is a language problem. Shawn Dorward, COO Innovia Consulting explores why it might be ...
Don’t Delegate AI Transformation, Own It
There’s a pattern playing out in organizations right now, and it’s frustrating to watch. Leadership gets on stage, calls AI mission-critical, and then hands it off to IT or spins up a small task force to “figure it out.” Six ...
Business Central Agent Ideas
Below is a growing list of agent ideas to build in Business Central. Do you have other ideas? Share them in the comments below! ...
AI Innovation and the Inverted Org Chart
In this episode of his AI Success Starts with Leadership mini-series on the AI Agent & Copilot Podcast, host Shawn Dorward, Microsoft MVP and COO at Innovia Consulting, discusses the evolution of AI, specifically Copilot Cowork, which shifts from task-based AI to outcome-focused work. The ...
