Tag: Skype for Business

#BCLifeHacks, Business Central

BC #LifeHacks 122: Change Which App is Used When Making a Phone Call

As you may know, clicking on a phone number withing Microsoft Dynamics 365 Business Central will prompt you to make a phone call.  This is pretty cool to me and is a big time saver!

Generally businesses are using Skype for Business, and upon install, this becomes the default application for invoking phone calls.  But with the increasing development on Teams, and the growing desire to change from Skype for Business to Teams… how do you tell the software to use Teams for phone calls instead of Skype?

Continue reading “BC #LifeHacks 122: Change Which App is Used When Making a Phone Call” →

Custom Links, Dynamics GP

Custom Links – Change Which App is Used When Making a Phone Call

In earlier posts for the Custom Link series, I shared how you can setup a custom link to invoke a phone call using Skype for Business… directly from within Microsoft Dynamics GP!
In this article, I will be sharing a quick update on how to switch from Skype for Business to Microsoft Teams.
Generally businesses are using Skype for Business, and upon install, this becomes the default application for invoking phone calls.  But with the increasing development on Teams, and the growing desire to change from Skype for Business to Teams… how do you tell the software to use Teams for phone calls instead of Skype?
Continue reading “Custom Links – Change Which App is Used When Making a Phone Call” →

Custom Links, Dynamics GP, GP Series

Custom Links – Using Skype for Business from within Dynamics GP

As part of a Custom Link blog series (which can be found here), we will discuss adding custom links to specific areas in Dynamics GP.

Creating Custom Links in conjunction with Skype for Business

Yes, you read that correctly… Do you use Skype for Business and Dynamics GP?  Do you want to have links that automatically open up chat windows or place phone calls?
Yes, you can!! Let’s take a look at this together!
Continue reading “Custom Links – Using Skype for Business from within Dynamics GP” →